If we may be of any future assistance please do not hesitate to contact our specialists directly at 1-80.Īlarm panel goes offline but all my other devices & services stay on. Thank you so much for your feedback and for being such a wonderful part of the ADT family. It’s clear that they are not riding the newest wave of app security systems, but that’s not what I needed and it does exactly what I wanted it to do. You have to give them credit, they could’ve completely fallen off the map but there seems to be some effort put into making this a functional system. Having used home automation for a long time, you can’t expect seamless integration between different platforms anyway. The fact that I can’t hit a panic button when I have my cell phone is probably a good idea, considering I can accidentally jiggle my phone and hit the button. I can arm it for when I’m away I can arm it for I’m at when I’m home. Given that, for the week that I’ve been using it, it does exactly what it supposed to do. So I needed a bunch of motion detectors, flood detectors, door detectors, and window detectors. I didn’t really have that much to install, I didn’t need the cameras and I didn’t need the doorbell. There was already an old ADT system in the building that didn’t work. I got a deal through my home insurance to get the equipment etc. You have to realize I have my own camera system set up and I’m already using a Ring doorbell.
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